Director of eCommerce
Visiture is a rapidly growing eCommerce agency headquartered in Charleston, SC with a thriving office in Midtown Atlanta as well. We are looking for an extraordinarily talented individual to join our growing team.
We are seeking someone who craves a challenge and is passionate about eCommerce, specifically building and maintaining multiple eCommerce projects. Visiture markets its services to a broad range of retailers and lead generation clients looking to increase their online sales and profitability. Our client profile includes brands like Spanx, Pelican Products, Bark, Mudpie, Red Dress, and more leading brands selling online.
Visiture is committed to hiring the best caliber of talent and currently has a new and exciting role opening up for an experienced and dedicated Director of eCommerce.The ideal candidate is knowledgeable, creative, and engaging with 7+ years of experience in e-commerce, managing developers both onshore and offshore, client services, and/or technology. This is a great position that allows you an opportunity to grow an existing client base while also serving as a thought leader for the agency.
Create and develop the eCommerce strategy to meet and exceed revenue goals
Assess current processes and build strategies while collaborating with the technology team to drive traffic & customer growth
Create a customer experience plan with metrics across all customer touch points, from acquisition to retention
Work with product development team to understand full product launch calendar and plan eCommerce strategy for announcing new product campaigns
Ensure a seamless omni-channel customer experience by working cross-functionally
Responsible for successful launch of new website features; collaborate with UX, design, marketing, and IT
Track site performance analytics to inform overall business strategy and tactics
Experience in managing budgets, project plans, resource allocations and priorities
Exceptional client management and interpersonal skills
Previous work experience in an Agile environment
Knowledge of conventional eCommerce business process flows and consumer experience
Skilled at problem-solving and troubleshooting
Client-facing with strong communication skills, including telephone and in-person presentations
Able to adapt and pick up new technologies
Consultative in nature, and enjoy working on multiple projects at one time
Highly competitive compensation package (including 401K, comprehensive health/dental/vision package) and opportunity to work for a fast growing digital marketing firm.
Laid-back office, casual attire. Jeans and a t-shirt always OK, though we have some pretty snappy dressers on this team. The choice is yours.
A culture we care about deeply. People should be happy in their jobs and lives. There is a balance to strike to achieve this, and we respect it.
You’ll receive a laptop (MacBook Pro) with appropriate software installed to complete your work.
How to Apply
Email cover letter and resume to: career AT visiture dot com (preferred method) with subject “Director of eCommerce” or submit via Indeed.